For a city as big as Baltimore, the race to have the top spot in the jewelry sector is a hotly contested one. There are quite a few jewelry outlets in the city but one of them stands out: The Nelson Coleman Jewelers in Towson, Baltimore. Unlike most other businesses, Nelson Coleman is not just a commercial business that wants to make money but they have a history in the business and seek a long term relationship with their clients.
With a history dating back to 1873, Nelson Coleman is the 5th generation extension of an age-old business and one of the very few family-run firms in the market. It is a family-run enterprise so there is a stronger bond between the customers and the shop. Tending to the jewelry needs of whole families, Nelson Coleman is famous for vending jewels to families through generations and once you are associated with them, you will become a regular customer. In the jewelry business, quality and integrity are the most important factors for customers to be loyal to an enterprise, and this is why they have such a large base of loyal customers.
The customer experience with them is a lot different than that you would have with any other jeweler. From the moment you enter the store, you are welcomed warmly and you feel just like a guest in another home and not like a customer in a shop. This tradition of treating customers like guests is what attracts people, it makes them feel valued and cared for and this is a big reason why Nelson Coleman tends to the jewelry needs of whole families because once one person has experienced working with them, they are bound to recommend their loved ones to but from the shop. We have just only talked about the way clients are treated; the service quality is the next main reason why Nelson Coleman is the best jeweler in the city.
A business only gets to have loyal customers when they are satisfied with the type of service they receive; it would be fair to say that people are not only satisfied but they fall in love with the products and services they are provided. To prove this claim: there are a handful of customer testimonies and reviews on Google that are more than enough for one to believe how amazing and satisfying the service is. All of these customer reviews have some things in common; all of them talk about how nice the people are at the place and the proper individual attention they provide to every customer and to satisfy them fully, they talk about how Nelson Coleman is different than other shops and how they let you make the decision for buying something and not force things on you.
We have just only talked about the quality customer service in this piece and have not even discussed the wide range of products and services they provide under one roof; this service quality is just one of the many things at Nelson Coleman that makes it the best place to buy jewelry in Baltimore.
